What We Do

When you are looking for a consultant it's important to be able to call upon the experts who have been working in the field of health care conflict resolution for more than a decade. In fact, we wrote the first book in the field Renegotiating Health Care, Resolving Conflict to Build Collaboration. Using a multi-dimensional approach, HCNA will help you resolve the conflicts in your organization that can impact on the efficiency, quality of care and patient safety. Unresolved conflict affects your organization’s ability to make timely decisions and implement new strategies.

HCNA doesn’t just help you resolve one problem. We give you the skills to develop an organizational culture that welcomes conflict and uses it constructively to build collaborative solutions that reflect the rich diversity of your organization and its community.

We understand health care and the complex regulations and industry standards that you have to meet. We know how to help you build collaborative relationships that enable you to serve the needs of your communities. We can help you meet the diverse needs of the people, the board members, the physicians, and the employees that you depend upon to make your organization responsive to the ever-changing needs in the world today.

Contact us to become part of the process of building bridges to create healthcare collaborations.

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