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Articles by HCNA Principals Articles written in 2003: "Create a tipping point when planning a retreat" - May 19, 2003 Articles written in 2002: "Thinking beyond the silo is a WINning proposition" - Dec.23/30, 2002 "Preparing health system's response to bioterrism" - Oct 7, 2002 "Mediation can avert malpractice suits" - June 17, 2002 "Thinking 'out of the box' regarding health care coverage" - March 18, 2002 Articles written in 2001: “Responding to the emerging conflicts that divide us” – Dec 17, 2001 “How will we handle genetic, technological advances?” – Sept 17, 2001 “For every problem there is a zone of possible solutions” – May 7, 2001 “Striking a deal: The criterion for success” – January 29, 2001 Articles written in 2000: “Facing change? Get everyone to do some “unlearning” – December 25, 2000 “Physicians can take charge in conflict resolution” – November 27, 2000 “Mediation is often the answer to conflict” – October 23/30, 2000 “When is mediation the right way to go?” – September 18, 2000 “Patients also feeling medicine’s malaise” – August 28, 2000 “Malaise is spreading through American medicine” – July 24, 2000 “The complexities of good questions” – May 8, 2000 “Gathering information by asking the good questions” – March 13, 2000 “You can tap the freedom to rewrite your life’s scripts” – January 17, 2000
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